Customer Sales

Welcome to the Insight Security Job Spot;

We currently have a vacancy for an additional;

 Customer Services / Sales Person,

to join our dynamic Lewes based team.

Job Description

Insight Security is seeking a practical and technically minded candidate to join our successful, friendly Sales team.

Insight has been a leading supplier of quality, proven, Safety and Security Products for over 25 years, with a UK and overseas customer base including; businesses from small family businesses to major corporates, schools, governments, NHS, police & military, among others, as well as the general public.

This is an exceptional opportunity to join our dynamic team in our growing business, which would ideally suit someone who is enthusiastic, keen to learn about our exciting range of products and who is committed to delivering practical and effective solutions to our customers.

The successful candidate will be responsible for answering a wide range of customer sales enquiries via telephone and email, and providing information about our products and their potential application to our customers.

Based at our Lewes offices, this is primarily an office-based role, however occasional visits to customer sites may be required, to help identify potential solutions to their security issues.


  • Gain an in-depth understanding of Insights’ product range
  • Handle inbound sales enquiries
  • Offer technical advice as required, advising customers on specific products and their application, which may help with the customers security issues.
  • Provide accurate quotes as required
  • Close and process orders
  • Help with Insights’ continued growth
  • Build and maintain strong customer relationships, delivering exceptional customer service
  • Ensure own product knowledge and training is kept up-to-date
  • Day to day office administration


Must have

  • Proven sales track record
  • Ability to assist customers through purchasing decisions to ensure closed sales
  • Excellent communication, listening and influencing skills
  • Excellent organisational and administration skills
  • Ability to manage multiple customer accounts
  • Ability to manage and prioritise own workload
  • Ability to work independently but at the same time work closely within a supportive team environment
  • Strong customer service/sales experience
  • Ability to work under pressure and meet deadlines
  • Proficient IT skills (Microsoft Office Suite), training will be given on internal systems

Nice to have

  • Some knowledge of security products and their application
  • A hands on and enthusiastic approach to problem solving
  • A basic understanding of DIY and how everyday things work

Hours 9 a.m. – 5.30 p.m. Monday - Friday

Starting salary £16-20k, Contributory company pension scheme, Free on-site parking, Convenient A27 location. (20 minutes walk from Lewes Train Station)

Job Type: Full-time (part time applications will also be considered - min 24 hours per wk)


customer service: 3 years (Preferred)

Sales experience: 3 years (Preferred)

We regret we will be unable to take applications from candidates who have already applied for employment at Insight Security within the last 12 months.

Job Types: Full-time, Part-time

Salary: £16,000.00 to £20,000.00 /year

If you are interested in this position, please send a copy of your current CV to;

or call Chris - tel;  01273 475500 for further information

What Happens Next?

Shortlisted candidates will be invited for interview at the Insight Security Offices (Lewes).

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About insight Security
  • It's easy to order from us and we're easy to contact...
    whether you need help or advice before or after you buy
  • Our proven, tried and tested products do what we say...
    which is why we can offer you a 'NO QUIBBLE GUARANTEE'
  • Fast Reliable Service... your goods will normally be delivered within 1 to 3 working days - call us if you need them urgently!
  • All our products are very competitively priced... but more importantly, we believe they offer you the Very Best Value!

...these are just a few of the reasons that most of our customers buy from us regularly and recommend us to friends and peer groups. So buy now with confidence - and join the thousands of happy customers we have helped over the last 20 years... and remember, if you're not sure what you need, or which solution is best for you, our specialist advisors will be pleased to help. Just call us on 01273 475500.